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The Hidden Costs of Poor Communication in Construction

Writer: Ron NussbaumRon Nussbaum

Communication breakdowns in construction don’t just cause minor inconveniences—they can lead to huge financial losses, project delays, and safety risks. Yet, many construction teams still rely on outdated communication methods, like emails, phone calls, and paper documentation, which create bottlenecks and confusion.

So, how much is poor communication really costing your business? And more importantly, how can you fix it?


In this article, we’ll break down the hidden costs of poor communication in construction and show how BuilderComs can help eliminate these inefficiencies.


1. The Financial Impact: Wasted Time and Budget Overruns

According to FMI and Autodesk, 52% of rework in construction is caused by miscommunication and lack of access to project data. That translates to billions of dollars wasted annually.


How Poor Communication Affects Costs:

  • Rework & Errors – Project teams working off outdated information cause expensive mistakes.

  • Delayed Approvals – Waiting for responses from stakeholders slows down project timelines.

  • Wasted Labor Costs – Crews sitting idle due to missing updates waste valuable work hours.


Real-World Numbers:

  • $31.3 billion – Annual cost of miscommunication in U.S. construction (PlanGrid Report).

  • 90 minutes per day – Time wasted per worker searching for missing project information.

  • 48% of project delays – Directly linked to slow communication and poor coordination.


Bottom Line: Poor communication drains your budget, reduces profitability, and creates unnecessary expenses.


2. Project Delays: The Hidden Productivity Killer

Construction projects run on tight schedules, and any delay can snowball into major setbacks. When teams aren’t on the same page, deadlines slip, causing:


Common Causes of Communication-Related Delays:

  • Missed schedule updates – Crews show up unprepared for tasks that changed last minute.

  • Lack of real-time collaboration – Field workers and office teams don’t receive updates instantly.

  • Slow issue resolution – Problems arise, but delayed responses slow down solutions.


The Cost of Delays:

  • 1 in 3 construction projects exceed their budget due to poor coordination.

  • 61% of projects take longer than expected because of miscommunication (KPMG Report).

  • 2-3 months of lost time per year due to ineffective collaboration.


Solution: A real-time communication platform like BuilderComs ensures that teams stay aligned, receive instant updates, and reduce avoidable delays.


3. Safety Risks: A Communication Breakdown Can Be Dangerous

Construction is one of the most hazardous industries, and delayed or unclear safety communication can lead to injuries, OSHA violations, and legal issues.


How Poor Communication Puts Workers at Risk:

  • Delayed Hazard Alerts – Workers remain unaware of new safety risks.

  • Confusing Safety Guidelines – Teams misinterpret procedures, leading to accidents.

  • Lack of Compliance Updates – Failure to meet OSHA standards results in fines and shutdowns.


The Cost of Safety Failures:

  • 20% of all U.S. workplace fatalities occur in construction (OSHA Report).

  • $62 billion – Annual cost of workplace injuries in the U.S.

  • $13,653 per OSHA violation – The minimum fine for non-compliance.


Safety shouldn’t be an afterthought. With BuilderComs, safety alerts, compliance tracking, and instant messaging keep teams informed and reduce risks.


4. How BuilderComs Eliminates the Costs of Poor Communication

Unlike traditional project management tools, BuilderComs is designed to solve communication challenges in construction.


BuilderComs Key Features:

Real-Time Messaging – No more email chains or delayed responses. Teams receive updates instantly.

Instant Alerts & Notifications – Ensure workers never miss schedule changes or safety warnings.

Seamless Document & Blueprint Sharing – Everyone works off the most up-to-date plans.

Mobile-First Design – Stay connected, whether in the field or the office.

Automated Safety Alerts – Improve compliance and keep workers safe.


Result: Fewer delays, fewer mistakes, lower costs, and a safer work environment.


5. Don’t Let Poor Communication Cost You – Upgrade Today

The hidden costs of poor communication in construction add up fast—but they’re also avoidable. By investing in better communication tools like BuilderComs, you can prevent rework, avoid delays, and keep your team safe.


How much is miscommunication costing your projects?

Schedule a demo today and see how BuilderComs can eliminate inefficiencies and improve your bottom line!



The Hidden Costs of Poor Communication in Construction
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The Hidden Costs of Poor Communication in Construction


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